![]() ![]() In the menu which appears, select 'Open With' Once the folder opens, locate the InstallVoyant file and right-click on it. ![]() Select the 'Customise and Control' button (i.e the three dots), top-right of the browser, then click 'Downloads': There is no need to uninstall Java beforehand. If you have issues with the jnlp filetype association in Windows 8, we recommend that the user reinstall Java, even if the Java website detects that Java is already installed. NOTE for Windows 8: There is a similar issue but a different solution for the new Windows 8 system. The latter half of the respective instructions are duplicated, since, at that point, you are working in the Windows Operating System, rather than the browser. How you download and opt to 'Save File' and 'Open With' works a bit differently in the three browsers. The downloaded JNLP file can be located either via the browser, or by going to 'This PC', via the Start Menu, or search bar.īelow are instructions for Chrome and Firefox. ![]() As such, the course of action, in these cases, is (1) to verify that Java has, in fact, been installed on the user's machine, then (2) to find the downloaded JNLP file - when you do find the downloaded file, it will often turn out that the user has quite a number of JNLP files, because they kept clicking, when nothing seemed to be happening. Windows is not making the file type association between Java (Java Web Start really) and our InstallVoyant.jnlp file.Īlthough it appeared that nothing was happening, the user's machine will have downloaded the InstallVoyant.JNLP file. Or, alternatively, a window pops-up prompting me to "Open With" - the machine then offers only inappropriate applications, such as Microsoft Edge, or another browser, with which to open the JNLP file. I try to install Voyant by clicking 'Download Voyant Adviser' on the website, and nothing appears to happen. ![]()
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